Ethical Guidelines and Business Conduct for Merchants and Partners
Klump's ethical guidelines and business conduct (the "Guide") serve as a sacred code that defines
all aspects of the Klump brand. This document reveals all the instructions, restrictions, and
standards that form the foundation of Klump's business. It serves as a guide for the behavior we
expect from those we do business with.
The Guide does not address every possible situation; as a result, Klump reserves the sole discretion
in deciding which businesses, concepts, products, and services are not permitted to use any of
More importantly, customers are at the heart of the entire Klump existence, and every decision we
make is in the best interests of our customers, which directly reflects on the businesses we choose
to work with. As a result, we have classified the Guide into two (2) major categories:
None of the items classified as “prohibited” can be processed with Klump’s services.
Items classified as “restricted” will have some limitations and can only be processed based on
Klump’s express approval.
The following products, services, and items are not authorized to process Klump’s services:
1. Illegal Products:
Counterfeit products and illegally acquired goods, including fake products that are made of
substandard quality and sold under the brand name without the express authorization of the brand
- Selling or marketing a product or service that violates any law.
Practices that encourage any acts of modern slavery in any part of a business, its subsidiaries,
or supply chains.
- Products and services provided without a license as required by law.
2. High-Risk Industries, Products, and Services:
Age-restricted services or products, including alcohol, E-cigarettes, tobacco and tobacco
substitutes, and hard illegal drugs, including cocaine, cannabis, heroin, and others.
High-risk products, including art and antiques, digital downloads (e.g. film and music
download/streaming) selling unauthorized or plagiarized content, fireworks, guns or gun-related
accessories, weapons, and armaments.
High-risk industries, including auction houses; charities; multi-level marketing; pawn shops;
political organizations; parties; or initiatives.
High-risk services, including “file sharing, file hosting, file storage, medical treatments and
surgeries, testing labs”.
3. Adult entertainment:
- Klump will never authorize any business that exhibits or markets any
motion pictures with live performances, computer-generated adult-oriented images, or
performances online or in a physical space. There will be no displays or dances with a
substantial portion of specified or connoted sexual activities or any other personal service
offered to customers. Prostitution, escort services, or strip clubs of any kind cannot offer
Klump payment services to their customers.
- Pedophilia and sadistic entertainment: products or services
(including images and marketing) related to pedophilia, non-consensual sexual behavior, or the
exploitation of a minor, mutilation of a person or body parts.
4. Crime & Illegal Activities:
Products, services, or practices that encourage crime or support illegal activities, e.g.,
unregistered/unauthorized weapons or products and services that support extremist or terror
actions or organizations.
Products or services, or practices that are intended to cause danger, injury, or suffering to
humans or animals.
The following products, services, and items will process Klump’s services on precise pre-approved
terms and conditions:
1. Financial services:
Money services including binary options, currency exchange, money transfer, digital and
cryptocurrencies, tokens, and other crypto assets.
Bailiffs, Bankruptcy/Insolvency services, claims management, debt collection management
2. Legally derived drugs and substances:
- drugs and pharmaceuticals with appropriate licensing.
3. Gambling and betting services:
- Gambling, betting, lotteries, only with the appropriate licensing e.t.c
4. Travel and tourism:
Airlines and ticketing services, hotels, and other accommodations, including short lets,
rentals, and other housing.
- Tour agencies, tour operators, cruises.
5. Refurbished products:
including gadgets and electronics, generally termed UK-used devices or second or dual-use
products will be sold only with the express approval of Klump.